59063 2013-02-01T16:29:20-08:00 97442 false Technical Support 5 2015-07-29T00:22:06-07:00 1 1 2013-02-06T12:07:23-08:00 23 4 Here are options you can try: 1) You can see our content on our mobile apps or view our sites on your phone. 2) You can use an anonymizer which will hide your IP address and allow you to visit websites that are blocked. Some free options are Hide My A**  and Online Anonymizer . 3) Subscribe to our RSS feeds. 4) Talk to your system admin to see why he/she would ever want to block cute kittens or funny memes and see if you can change your company or school's rule of blocking Cheezburger sites. <p>Here are options you can try:<br><br>1) You can see our content on our mobile apps or view our sites on your phone.<br>2) You can use an anonymizer which will hide your IP address and allow you to visit websites that are blocked. Some free options are <a href="http://hidemyass.com/" target="_blank">Hide My A**</a>  and <a href="http://www.onlineanonymizer.com/" target="_blank">Online Anonymizer</a> .<br>3) Subscribe to our RSS feeds.<br>4) Talk to your system admin to see why he/she would ever want to block cute kittens or funny memes and see if you can change your company or school's rule of blocking Cheezburger sites.<br></p> 97442 595 54492 2014-08-16T15:47:41-07:00 1 When I try to visit any of the Cheezburger sites, it says your site is being blocked. What can I do to access your website while I'm on a work or school computer? blocked access work school Here are options you can try:1) You can see our content on our mobile apps or view our sites on your phone.2) You can use an anonymizer which will ... 2 23 4 When I try to visit any of the Cheezburger sites, it says your site is being blocked. What can I do to access your website while I'm on a work or school computer? 2015-09-02T21:57:03-07:00 2490197 1 2013-02-06T14:05:43-08:00 80 11 If a video on one of our sites is not playing, chances are your browser's Flash Player needs to be updated. Please visit Adobe to see if you require an update based on your operating system.  <p>If a video on one of our sites is not playing, chances are your browser's Flash Player needs to be updated. <br>Please visit <a href="http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html" target="">Adobe</a> to see if you require an update based on your operating system. <br></p> 97442 372 54517 2014-10-14T06:26:39-07:00 2 video update flash Why won't the videos play? If a video on one of our sites is not playing, chances are your browser's Flash Player needs to be updated. Please visit: updateflash.org You will ... 2 80 11 Why won't the videos play? 2015-07-11T13:49:27-07:00 2490197 1 2013-02-06T14:32:11-08:00 5 3 Screenshots are very helpful to us when trying to troubleshoot an issue. When you are contacting us to report a bug, we always welcome screenshots. It's best to send us the screenshots as a .jpg or .png file attachment directly from your email account. Send the email to contactus@cheezburger.com You can create a screenshot by using the directions below: On a PC: Find the page that you want a screenshot of, click the “print screen” button in the upper right of your keyboard (you may need to hold down the "function and "print screen" buttons simultaneously). Once you do this the screen will be on your clipboard. Open an application such as Paint from your computer applications and paste (control v). Then save the image as a .jpg or .png file to your computer. Attach that file in your return email. Or, for Windows 8 users, click here . On a Mac: Find the page that you want to create a screenshot of. Hold down Command Shift 3, and a screenshot will save to your desktop (generally as a .jpg or .png by default). Attach that file in your return email. Screenshots for submissions: Many users like to submit screen captures to some of our sites such as Art of Trolling or Failbook. There are several screen capture programs available for you to download. These programs allow you to capture specific areas of your screen. For example: (LOL no not Justin Bieber!!) Snagit by TechSmith  offers a 30 day free trial. After the free trial ends you can download the program for around $50. There are lots of cool editing features with Snagit so you can block out names when you're trolling like a pro. There are many other screen capture programs available (including free ones). Here is a guide to reviews of the best screen capture programs with comparisons for 2012: Top Ten Reviews   <p>Screenshots are very helpful to us when trying to troubleshoot an issue. When you are contacting us to report a bug, we always welcome screenshots. It's best to send us the screenshots as a .jpg or .png file attachment directly from your email account. Send the email to contactus@cheezburger.com<br>You can create a screenshot by using the directions below:<br>On a PC: Find the page that you want a screenshot of, click the “print screen” button in the upper right of your keyboard (you may need to hold down the "function and "print screen" buttons simultaneously). Once you do this the screen will be on your clipboard. Open an application such as Paint from your computer applications and paste (control v). Then save the image as a .jpg or .png file to your computer. Attach that file in your return email. Or, for Windows 8 users, click <a href="http://theunlockr.com/2012/04/09/how-to-take-a-screenshot-in-windows-8/" target="_blank">here</a> . <br>On a Mac: Find the page that you want to create a screenshot of. Hold down Command Shift 3, and a screenshot will save to your desktop (generally as a .jpg or .png by default). Attach that file in your return email. <br>Screenshots for submissions:<br>Many users like to submit screen captures to some of our sites such as Art of Trolling or Failbook. There are several screen capture programs available for you to download. These programs allow you to capture specific areas of your screen. For example: <br><br></p> <p><img src="http://cdn.freshdesk.com/data/helpdesk/attachments/production/3327590/original/snooki.png?1360189855" style=""></p> <br>(LOL no not Justin Bieber!!) <br><a href="http://www.techsmith.com/download/snagit/default.asp" target="_blank">Snagit by TechSmith</a>  offers a 30 day free trial. After the free trial ends you can download the program for around $50. There are lots of cool editing features with Snagit so you can block out names when you're trolling like a pro.<br>There are many other screen capture programs available (including free ones). Here is a guide to reviews of the best screen capture programs with comparisons for 2012: <br><a href="http://screen-capture-software-review.toptenreviews.com/" target="_blank">Top Ten Reviews</a>  <br> 97442 365 54521 2014-03-18T02:03:37-07:00 3 screenshot snagit How do I take a screenshot? Screenshots are very helpful to us when trying to troubleshoot an issue. When you are contacting us to report a bug, we always welcome screenshots.... 2 5 3 How do I take a screenshot? 2015-07-29T00:22:06-07:00 2490197 1 2013-02-06T14:33:45-08:00 8 8 Cheezburger officially supports the most recent versions of: Firefox Google Chrome Internet Explorer Safari Using other browsers not listed above may result in an unpredictable user experience. If you're not sure how to determine if your browser is up to date, please contact us for further assistance. You can email us at: contactus@cheezburger.com <p>Cheezburger officially supports the most recent versions of: <br>Firefox<br>Google Chrome <br>Internet Explorer<br>Safari <br>Using other browsers not listed above may result in an unpredictable user experience. If you're not sure how to determine if your browser is up to date, please contact us for further assistance. You can email us at: <br>contactus@cheezburger.com<br></p> 97442 299 54522 2014-10-11T20:49:00-07:00 4 Cheezburger officially supports the most recent versions of: FirefoxGoogle Chrome Internet ExplorerSafari Using other browsers not listed above may... browsers Which browsers do you support? 2 8 8 Which browsers do you support? 2015-07-29T00:22:06-07:00 2490197 1 2013-02-06T14:38:29-08:00 75 12 Slow loading times generally occur intermittently when your broadband quality is low. To test your broadband quality, visit www.speakeasy.net , a free tool that lets you measure your connection speed. Select the nearest location and the test will begin. You'll see results for download and upload speed times. Anything below a 5.00 Mbps score for download speed will most likely cause our sites to load slowly.  If your score is above 5.00 Mbps and our sites take longer to load than expected, it might be caused by a really full browsing history. This can typically be resolved by clearing out your browsing history, also called your cache. Instructions on how to clear your cache for your specific browser (Firefox, Google Chrome, Internet Explorer, Safari) can be found at: http://www.google.com/support/accounts/bin/answer.py?answer=32050  One reason for deleting these files on a regular basis is simply good housekeeping. More importantly, stored files can interfere with you obtaining updated information from a website, resulting in browsing inconsistencies, and it may slow down your browsing speed over time. We are always updating our sites, so clearing your cache will most likely resolve the slow loading experience. If you are still experiencing long loading times after you have cleared your cache, please send us a message and be sure to tell us that you have already deleted these files. You can email us at: contactus@cheezburger.com <p>Slow loading times generally occur intermittently when your broadband quality is low. To test your broadband quality, visit <a href="http://www.speakeasy.net/speedtest/" target="_blank">www.speakeasy.net</a> , a free tool that lets you measure your connection speed. Select the nearest location and the test will begin. You'll see results for download and upload speed times. Anything below a 5.00 Mbps score for download speed will most likely cause our sites to load slowly. <br></p> <p><br></p> <p></p> <p><img src="http://cdn.freshdesk.com/data/helpdesk/attachments/production/3327643/original/data.png?1360190241" style="cursor: default;"></p> <p><br></p> <p>If your score is above 5.00 Mbps and our sites take longer to load than expected, it might be caused by a really full browsing history. This can typically be resolved by clearing out your browsing history, also called your cache.<br>Instructions on how to clear your cache for your specific browser (Firefox, Google Chrome, Internet Explorer, Safari) can be found at:<br><a href="http://www.google.com/support/accounts/bin/answer.py?answer=32050" target="_blank">http://www.google.com/support/accounts/bin/answer.py?answer=32050</a> <br>One reason for deleting these files on a regular basis is simply good housekeeping. More importantly, stored files can interfere with you obtaining updated information from a website, resulting in browsing inconsistencies, and it may slow down your browsing speed over time. We are always updating our sites, so clearing your cache will most likely resolve the slow loading experience. <br>If you are still experiencing long loading times after you have cleared your cache, please send us a message and be sure to tell us that you have already deleted these files. You can email us at: <br>contactus@cheezburger.com<br></p> 97442 2036 54523 2014-10-06T05:10:02-07:00 5 Slow loading times generally occur intermittently when your broadband quality is low. To test your broadband quality, visit www.speakeasy.net, a fr... Why does your site take a long time to load? slow loading broadband 2 75 12 Why does your site take a long time to load? 2015-09-02T11:07:08-07:00 2490197